How to fix error activation limit exceeded when I haven't added anything new?

[paulettea74745839]

I'm trying to transfer library books to my ereader and Adobe says I've exceeded my activation limit but I haven't added any new equipment - how do I fix this?

[AadeshSingh]

Hi paulettea74745839,

Is it related to your adobe digital editions subscription?

Regards,
Aadesh

[paulettea74745839]

yes, i didn't realize there was  a limit but apparently I've exceeded it??

[paulettea74745839]

yes, I don't even remember getting the subscription much less what I've used it for...(obviously I'm not a computer tech and I've wasted too much time trying to figure this out by myself!)

[Sara_Forsberg]

[discussion moved from Reader forum]