I am getting error messages telling me that I need to check authorization when I try to upload a book. I have tried to authorize, and deauthorize my computer, and get told that the computer is authorized. When I look at it, there are two account, one wi

Report · Sep 25, 2015

I just downloaded the new Adobe Digital Editions 4.5 and tried to erase my authorization using my Adobe ID, and password. It tells me that it is "unable to erase authorization" since my password, that I just used to log into Adobe Forums is not correct.

Report · Sep 26, 2015

Hi! I have a similar poblem. I tried to authorize the computer using my Adobe ID that I also use for my Kobo ereader. I am told that I cannot authorize my computer using an ID of another device. If I download an ebook protected by DRM, I am able to read it on my computer, because it seems that I can use Adobe ID on my computer without linking it to a specific ID, but in this way I cannot download it on my ereader because I use up the licence that the ebook's seller has provided. In fact, the e-reader tells me that the book has already been dowloaded by another user.

Is there a way to undertsand how my computer is working with Adobe, which ID it is using and why I cannot link it to the ID I use for my e-reader?

Thansk,

Elettra

Report · Sep 26, 2015

An additional issue with my computer, is that if I connect my e-reader, my computer no longer recognizes my e-reader. These issues started after I upgraded to Windows 10.