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I am unable to erase my authorization. Can anybody help me

New Here ,
May 12, 2015 May 12, 2015


I bought an e-book from kinige.com.  The website has provided me the link in the form of .acsm file.  When I tried to read the book thru ADE, I got an error message: Error! Check Activation.  On going through the discussion in the ADE forum, I came to know that the problem can be resolved by way of deauthorising my pc and reauthorising it again. However, I am facing difificulties again when I am trying to erase the authorisation, This time the error message displayed is: Unable to earse my authorization; Please try later.

So, can anybody help me to continue with the deauthorization process.

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New Here ,
May 12, 2015 May 12, 2015

I've got the same problem

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Adobe Employee ,
May 12, 2015 May 12, 2015
LATEST

If due to some reason, you are unable to deauthorize ADE, follow the below steps:

Mac:

1. Go-> Go to folder.

Go to folder dialog will appear.

2. Type   ~/Library/Application Support/Adobe/Digital Editions

drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

ADE will be deauthorized now.

Now Authorize ADE again.

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again.

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