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I am unable to open .epub books downloaded from Barnes and Noble. Keep getting "Unlock Code Needed" message.

ron in wilmington
New Here ,
Aug 02, 2014 Aug 02, 2014

I am running Windows 8 and am unable to open .epub books downloaded from Barnes and Noble.  Keep Getting "Incorrect Unlock Code" message.  B&N help is useless.  Any ideas?

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ron in wilmington
New Here ,
Aug 02, 2014 Aug 02, 2014
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the user name is not the B&N username, but the name on the billing address.  And the credit card number used for the purchase is the unlock code.

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