I can't see my ebooks even though I authorized my computer

Report · Apr 13, 2016

I recently purchsed a book and installed adobe digital editions to view it in my computer, but I keep getting the following error, " Error! check Activation". Customer service at the book website said it was an adobe issue

Report · Apr 15, 2016

I also have the same problem. My computer is authorized but everytime I want to open the purchased book (13-4-2016). ADE closes down with an error. Unknown problem, can't find the solution.

The customer service here also said it was an adobe issue. Can someone please help.

Report · Apr 15, 2016

I'm thinking it's a setting in my computer because I was able to install and view my purchased books on my iphone. I'll contact IT to make sure there isn't something blocking me from viewing my books.

Report · Apr 19, 2016

melissam89212715 schrieb:
I recently purchsed a book and installed adobe digital editions to view it in my computer, but I keep getting the following error, " Error! check Activation". Customer service at the book website said it was an adobe issue

Windows:

Close all applications.

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

Select the Adept key.

Choose File > Export.

In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Close the Registry Editor.

Open Adobe Digital Editions and reauthorize.

Macintosh:

quit Adobe Digital Editions.

Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Open Adobe Digital Editions and reauthorize.