I cannot download books. It says cannot reach fulfillment server, please check internet connection. I have rebooted, upgraded ADE, turned internet off and on, still cannot connect.

Report · Nov 12, 2014

I Cannot download books from the library. The error message says "cannot connect to the fulfillment server. Please check your internet connection and try again". I have tried again. I have upgraded ADE. I have turned the internet off and on again. Nothing works. I see the same question from others here in the forum. Does anyone have a solution?

Report · Jan 30, 2017

Getting the same problem !

I'm getting this message:

"ADE could not connect to the server. Make sure you're connected to internet", when I want to open a downloaded book from a public Library.

I am connected, I've just downloaded a book from a Library !!!

I succeeded to open the book on the same ADE ID on my IPhone. Someone told me this could be the problem : the same ID on 2 different machines. But we're supposed to be able to read the same book on any device and restart where we left the last time, whatever device we used !

Someone can explain to me ?