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I cannot read library books on my Kobo

New Here ,
Feb 09, 2022 Feb 09, 2022

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I suddenly cannot read ebook from my Library on my Kobo. I download the book onto Adobe Digital Editions, transfer it to my Kobo and get the following message:

 

Your eReader is not authorized to open this book

This book is protected by Adobe Digital Rights Management (DRM). Because you previously deauthorized your eReader, you need to re-import the book using Adobe Digital Editions (ADE). Please visit help.kobo.com for more information.

 

I have tried de-authorizing and re-authorizing both my computer and Kobo, resetting my Kobo and starting again... Nothing is working! 

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Deauthorization

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Explorer ,
Nov 23, 2022 Nov 23, 2022

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Hey there - I have the same problem and I'm going around in circles trying everything possible and getting nowhere...any luck with this?

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