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I have downloaded the digital editions software from adobe, and now I have downloaded an etext for one of my classes and it wont open through digital editions because it says "error check authorization". even though it says i have successfully authorized

New Here ,
May 12, 2015 May 12, 2015

i could really use some help so I can get the work from my class done.

I have downloaded the digital editions software from adobe, and now I have downloaded an etext for one of my classes and it wont open through digital editions because it says "error check authorization". even though it says i have successfully authorized my computer under my adobe Id. So what do I do to get it to work?

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Adobe Employee ,
May 12, 2015 May 12, 2015

For this problem, you need to deauthorize and authorize ADE again.

For de-authorization:

Mac:

1. Go-> Go to folder.

Go to folder dialog will appear.

2. Type   ~/Library/Application Support/Adobe/Digital Editions

drag the activation.dat file to the trash.

ADE will be deauthorized now.

Now Authorize ADE again.

ADE will be deauthorized now.

Now Authorize ADE again. [Help ->Authorize Computer]

Windows:

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Adobe\Adept

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Your authorization will be deleted.

ADE will be deauthorized now.

Now Authorize ADE again. [Help ->Authorize Computer]

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New Here ,
May 13, 2015 May 13, 2015
LATEST

I'm sorry, but that d oesn't work under windows!

My regisrry Editor always says that it can't be found...

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