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I simply changed my mail and now I can't activate a book

New Here ,
Aug 10, 2021 Aug 10, 2021

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Hi guys,

Recently I updated my email address for Adobe ID. So today I open DE for a book and re-authorize my mac with new e-mail but now it can't let me activate the book showing me this error:"

Errore di recupero licenza. Problema di comunicazione con il server delle licenza:

E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER".
How can fix it?

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Adobe Employee ,
Sep 20, 2021 Sep 20, 2021

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Hello,

 

Please follow this link https://helpx.adobe.com/ca/digital-editions/kb/e-lic-already-fulfilled.html.

 

Regards,

Deep

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