I was told that I need this program to download a book I purchased. When I click on the download link for the book, this program doesn't open. How do I get it to work?

Report · Jul 28, 2014

I was told that I need this program to download a book I purchased. I have been purchasing and downloading e-books for sometime, but never had to use this program. Not sure why it is necessary now. When I click on the download link, this program doesn't open and I am still told that my computer doesn't have a way to open the file and download the book. I paid for this book and need to be able to open it. Any advice???

Report · Jul 29, 2014

Digital Editions can open files of .pdf , .epub and .acsm format.

When you click on a download link from an online bookstore, a .acsm file gets downloaded to the "Downloads" folder of your computer. You need to double click on this .acsm file(if Digital Editions is already installed) to get the book. If you still get a message saying that your computer doesn't have a way to open this file, please manually associate Digital Editions to the .acsm file type OR open Digital Editions and drag and drop the .acsm file onto Digital Editions.

Hope this helps. Thanks!