Im want to authorise my computer, but adobe digital won't accept my log in and password, says it has been used before

Report · Mar 20, 2016

I want to authorise my computer, adobe digital won't accept my log inand password, says it has been used before, i have now moderated the password 3 times

Report · Mar 20, 2016

I have the same issue, i get a message saying that my adobe ID had been used before on a differnt computer and wont allow me to use it on my current computer. I had to replace my old computer due to it dying. Any help would be much appreciated.

Report · Mar 21, 2016

merridithc88 schrieb:

I have the same issue, i get a message saying that my adobe ID had been used before on a differnt computer and wont allow me to use it on my current computer. I had to replace my old computer due to it dying. Any help would be much appreciated.

Windows:

Close all applications.

Choose Start > Run.

In the Open text box, type regedit and then press Enter. The Registry Editor opens.

In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

Select the Adept key.

Choose File > Export.

In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

Right-click the Adept key and choose Delete.

In the Confirm Key Delete dialog, click OK.

Close the Registry Editor.

Open Adobe Digital Editions and reauthorize.

Macintosh:

quit Adobe Digital Editions.

Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Open Adobe Digital Editions and reauthorize.

Report · Mar 21, 2016

lindao38965936 schrieb:

I want to authorise my computer, adobe digital won't accept my log inand password, says it has been used before, i have now moderated the password 3 times

Check if you used only Letters and Numbers in you Password. Digital Edition has Problems with Umlauts and special Characters.