Issue: Error getting License. License Server Communication Problem: E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

Report · Apr 18, 2017

Hi!

I've seen this issue around here at this forum, but nowhere can I find a solution to it.

I just downloaded Adobe Digital Editions on my macbook and iPhone, and I get the same error notification when I try to open a book (with the link that I received from the bookstore):

Error getting License. License Server Communication Problem:

E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER

I have an Adobe account, and I logged in with the correct details. I have never used ADE before, and I have never downloaded a book with ascm extension before.

Any idea how to solve this issue?

Thank you!

Wieke

Report · Apr 18, 2017

Hi,

Please check the following help doc for details and resolution to this error.

Solution for E_LIC error in Adobe Digital Editions

Regards,

Sharad