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Kindle device not coming up in ADE

New Here ,
Nov 24, 2023 Nov 24, 2023

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Hi there
Adobe digital editions doesn't recognise my new Kindle device. I have tried all suggested troubleshooting solutions such as changing USB port, closing and reopening ADE, reinstalling ADE and reauthorising my account. An Adobe agent in the live chat directed me here. Thank you

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New Here ,
Nov 27, 2023 Nov 27, 2023

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I am having the same issue.

 

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