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Kobo Aura H2O authorization problems

Guest
Mar 26, 2015 Mar 26, 2015

I downloaded ADE 4.0 to my computer as per my library's instructions and found that I cannot transfer books to my Kobo Aura H2O.

Several days of frustration later, I discovered that edition 4.0 is not compatible with the Aura....so I uninstalled ADE, reset my Kobo to factory settings, reinstalled version 3.0 and re-authorized my Adobe ID.

I am still getting the same error when I try to transfer borrowed books to my Kobo: CE_COPY_NOT_ALLOWED - no permission to copy the book

What am I doing wrong and how can I fix it?!????  Please help.

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