Login with Adobe-ID impossble

Community Beginner ,
Jan 24, 2022 Jan 24, 2022

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Greetings,

 

I'm unable to authorise digital editions with my Adobe-ID. I verified that the password and mail adress are correct by logging in online. However Digital Editions claims the ID or password to be wrong. Does anyone know how to solve this?

 

I'm Using 2FA for my Adobe-ID on Adobe Digital Editions Version 4.5.11.187303 on Windows 10 (System buid 19042.1466)

 

Hopefully anyone know how to sort this out. 

 

Best wishes.

TOPICS
Activation , ADE authorization

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correct answers 1 Correct answer

New Here ,
Jan 25, 2022 Jan 25, 2022

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I have the exact same situation.

Already tried to activate without ID, and deleting authorisation afterwards. 

If I use the same ID and password in my webbrowser, it works without any problems.

 

Can someone please help us?

 

I am trying to autorize Adobe digital edition 4.5.11.187303

On a Microsoft Windows 11 Home
Versie 10.0.22000 Build 22000
Acer Swift SF314-58G
x64-based

 

Is there an email-adress where we can adress our problem to?

Thnx in advance.

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New Here ,
Jan 25, 2022 Jan 25, 2022

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Community Beginner ,
Jan 25, 2022 Jan 25, 2022

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Thank you, I was searching up and down for this but couldn't find it. I guess I will return my eBook, because switching 2FA off and on again is a pain with physical security keys... I can't believe Adobe still didn't fix this...

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