Hello!
I bought an ebook and I received the .acsm file. I installed ADE on my MacBook and loaded the file into the library. I was able to open the ebook on my computer.
Then, I wanted to transfer the file into my pocketbook. No success there, I can't open it, my pocketbook says E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER.
I thought there was an issue with my Adobe ID. So I deauthorized my computer and authorized it again with my Adobe ID. Now, there is an error saying that the book is licensed for another user, even on my computer.
I bought the book less than one hour ago and I can't open it anywhere. I'm really lost right now, what can I do?
I still have the urn:uuid license number from when I first opened it on my laptop, I don't know if that can help.
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