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New Digital editions problems

Community Beginner ,
Dec 04, 2016 Dec 04, 2016

Old version kept giving me errors when I was trying to download tonight.  I did the logical thing and downloaded the newest version for digital editions but it won't work either.  The books keep trying to download to adobe reader.  I have tried to erase the authorization, but it will not let me.  I have talked with someone at tech support and they just brushed me off.  I am getting really frustrated with this stupid thing

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