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Nook Glowlight (old one, not +) and Mac OS catalina

New Here ,
Nov 03, 2019 Nov 03, 2019

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My Nook Glowlight will not work with ADE versions after 3, which is a 32 bit program.  My Mac now wants to upgrade to Catalina.  It will not run 32 bit programs. Although I can delay, eventually I will need a 64 bit version of ADE that also works with my old Glowlight.  ADE 5 is 64 bit, but it did not work when I installed it.  The solution, found on this forum, was to uninstall it and reinstall v.3.  That works fine.

I feel like it is irresponsible to replace a functioning device because of a problem like this, which Adobe should be able to fix readily.  I need ADE to take books out from the library, and this is the main thing I do with the Nook. Is there a solution other than putting off the OS upgrade as long as possible?

Thanks

Walter R

Chapel Hill

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DRM , Install ADE , Nook

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Community Beginner ,
Nov 04, 2019 Nov 04, 2019

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same thing with my Kobo glow.  And after I upgraded to ADE 4.5 I can't get 3 back and cannot reauthorize my e reader

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New Here ,
Nov 05, 2019 Nov 05, 2019

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Same for my kobo clara. Stupidly upgraded my mac and now 3.0 wont work and version 4.5 wont allow me to open my library books on my kobo!

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New Here ,
Nov 11, 2019 Nov 11, 2019

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Have you found a solution? This is really annoying.

 

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Community Beginner ,
Nov 11, 2019 Nov 11, 2019

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No I haven’t !!   I have an older iPad at home (not at home right now) that will have the old operating system on it and I will try it using  Adobe 3 

The Kobo people said that you may still be able to download library books if Kobo offers them too but I haven’t tried because……..I stupidly deauthorized my Kobo thinking I could re sign into ADE but with the new operating system (Catalina) ADE 3 in inaccessible so I need a device that still has old operating system to try
Hope that helps and I will keep you posted as I hope you will me 
Thanks 
Leslie

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New Here ,
Nov 19, 2019 Nov 19, 2019

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I started this thread in the hope that someone had a solution, but it seems there isn't one.  Does anyone know of a way to bring this to the attention of Adobe?  I haven't figured out a way to contact them directly. I am not a programmer at all, but it seems to me  that Adobe is in a better position to solve the problem than the e-reader manufacturers are.

 

Walter

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Community Beginner ,
Nov 24, 2019 Nov 24, 2019

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I do have a bit of an update.  Not a complete solution but.....its working.  

I chose a well known one that I knew Kobo would sell as well and it did work.

I spoke to Apple regarding a different issue and asked about this and apparently they have been warning users of the change to 64 bit and that there will come a time that 32bit devices will no longer be compatible

I also spoke with Adobe but they do not have a solution at this point and just sent me to this forum but I did speak to them on the phone and I'm sure I used the chat function first then there was an option to have them call me and I spoke to a person Walter

 

and just an FYI   I finally got my Kobo reauthorized hehe. sheesh  If anyone wants to know...Turns out the tool icon beside the Kobo connection in ADE had the option to authorize the device

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