• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

One AdobeID multiple UUID

New Here ,
Aug 05, 2023 Aug 05, 2023

Copy link to clipboard


I have a problem with my AdobeID. 
When I created it 6-8 years ago I used one password. The combination of the AdobeID and password resulted in one UUID. This is the combination I use with my old eReader.

4 years ago I changed my password and the combination of the NEW password and my AdobeID resulted in a new UUID.

I have had no problems adding DRM protected books to my old eReader, which is using the old combination of AdobeID and password to this day.


My AdobeID has never been changed.


The problem now is that I got a new eReader and want to move my ebooks from the old device to the new device. 

One the new device I offcource can't use the old combination of AdobeID and password.

This mean that I can't move my ebooks because the UUID does not match. And I can't change my password back because it is has been used before.


So how do I get my ebooks moved?







Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation