Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Oops! This document couldn't be opened

New Here ,
Feb 21, 2017 Feb 21, 2017

After countless hours spent on this forum, using any and all advice I came across, I still cannot read my library books on my kobo.

I have tried uninstalling and re-installing adobe digital editions 4.5, ,de-authorizing and installing ADE 3.0, using an Adobe ID and an Overdrive ID, resetting and factory resetting my kobo. I'm at a loss. From what I can see this has been an issue with Adobe for several years. My library books loaded fine the first couple of times and all of the sudden stopped authorizing correctly. The first time this happened, I factory reset my kobo and the book loaded. Since then, no books have loaded.

Please help. All I want to do is read the books that I have legally borrowed from the library.

206
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Feb 21, 2017 Feb 21, 2017
LATEST

If this is such a common question why doesn't Adobe provide support for it.  I too have the same problem.  

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines