Pages are illegible or faded in Adobe Digital on my iPad

New Here ,
Feb 08, 2022 Feb 08, 2022

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Pages are either faded or unreadable. I've deleted and reloaded the Adobe Digital app and the book and it doesn't help. The book and the app work fine on my PC.

Even the pre-loaded instruction/introduction manual from ADOBE doesn't display correctly.

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Adobe Community Professional ,
Feb 08, 2022 Feb 08, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Digital Editions forum so that proper help can be offered.

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Community Beginner ,
Feb 23, 2022 Feb 23, 2022

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I'm having the exact same problem.  It's worked for years on this iPad and now suddenly the pages are washed out, blank and/or impossible to read.  The same files work fine on my desktop. 

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New Here ,
Feb 23, 2022 Feb 23, 2022

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Hi. I contacted the book publisher and it seems to be an issue with the iOS software. They recommended using a different e-reader app. I don’t have the complete list but I purchased Bluefire and it solved the problem.

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Community Beginner ,
Feb 26, 2022 Feb 26, 2022

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Thanks.  Unfortunately, I need to use ADE to read Net Galley books and they don't offer their ARCs on Bluefire.  They have their own app you can use but it doesn't allow even simple things like highlighting and is pretty terrible in its own right.  For now, I'm using that since ADE just doesn't work anymore and Adobe doesn't seem to care.

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New Here ,
Feb 27, 2022 Feb 27, 2022

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I have the same problem. I'm using the netgalley app instead also but i don't find it very user friendly at all. 

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