password or ID not recognised for autorisation

[patictor]

I have just downloaded Adobe Electronic Editions. I'm already registered.  When I request an authorisation for my computer (for the first time) I get the message "Wrong ID or password" despite it' s correct (I changed the password but it still doesn't work). What should I do?

[shreya]

Please make sure you have selected correct ebook vendor

[patictor]

I have selected Adobe ID. I have recently bought an e-book but it's not in my library and the vendor is not in the list anyway. My library includes "Getting started with Adobe..."

[shreya · Accepted solution]

I think you must have created, an Adobe id.

try to first login at Adobe.com with your id just to verify your credentials.

Then, Authorize ADE as: Help->Authorize Computer

Download the book to ADE

Thanks

[patictor]

Thanks. My password is OK but it seems my id is my e-mail address (not the ID I have previously pick up)