Please help! Trying to install and use ADE 2.0; crashes

Report · Jan 15, 2014

The installation seems to be going ok, and it opens, but as soon as I click anything, it immediately crashes. (has encountered an error and needs to close). I want to give the computer permission to move files to other readers/devices, but I can't even get that far. Have tried uninstalling and reinstalling this program--same thing.

Report · Jan 16, 2014

There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.

(You can have them both installed at once if you like.)

Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.

http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html

The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

Some people have found ADE trying to upgrade automatically.

It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.

Probably best to say no if 2.0.x installation asks if you want to migrate your library.

Report · Jan 17, 2014

Thank you. I uninstalled and went back to the other version (looks like the one I had). I think I found the download link from one of your previous posts on the subject. It's not something I use a lot anyway, and I found a way to transfer files via USB from My Documents~~> Digital downloads (or something like that)~~>move file. Thanks!

~Andrea