PLEASE someone tell me how to get adobe to reset my activations i have been to chat 3 times have case # nothing else said they would send an e-mail nothing i'm a shutin widow i need my ebooksHELP

[carolc57877085]

PLEASE someone tell me how to get Adope to reset my activations have been on chat 3 times and was told they would be in touch that was yesterday i have been trying to get an answer for 3 days PLEASE HELP i am a shutin widow who really needs her e-books

[Nanaky]

You can reset the activation over Adobe ID over the customer chat. You must ask exact for reset of adobe ID. Then should work it.

[carolc57877085]

i did ask on chat  for that but they said they would get in touch after they reviewed my problem, they never did but thankfully i went to KOBO and they walked me through fixing it. thank you for trying to help me

[Nanaky]

You are welcome.