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Problem with authorization in my pc

New Here ,
May 19, 2022 May 19, 2022

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I have digital editions v3.0 and when i try to authorize it it appears this message:  This equipment is authorized without ID,  When i tried to downoald a .ASCM file it appears ERROR ACTIVATION PRODUCT.  I already try to enter with my Adobe ID but it appears this message:  

Alejandra24524822dem5_0-1652984839834.png

Im getting crazy..............

Please help

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