Problems with Adobe digital editions

[pvaldesg]

I tried to authorize Adobe digital edition in my new Tablet, but I received an error message, so I decided to authorize with another personal email account. Now, the problem is that I can not download those books I had bought previously. How can I reauthorize Adobe digital edition with my previous email? How can I avoid the error message I received when I tried to authorize with that email?

[Bernd Alheit]

Why did you post this in the forum for Adobe Reader?

[pvaldesg]

It was by error. I am sorry.

Enviado de Samsung Mobile

[pwillener]

[topic moved to Digital Editions forum]

[sjpt]

You must use your original Adobe account to real books bought and downloaded while using that account.

I'm a but confused by I tried to authorize Adobe digital edition in my new Tablet, ADE does not run on any tablet except a full Windows 8 tablet.

What id you try to authorize? (1) ADE running on a Windows 8 tablet, (2) an app running on a normal tablet, or (3) ADE itselft running on a computer.

In any case, you must deauthorize the new ID, and then reauthorize with your original ID.

On ADE, the deauthorization is ctrl-shift-D (cmd-shift-D on Mac).  If you can't reauthorize with your original ID, post detailks and the message you get when trying.

For a tablet app, see help for that app for deauthorization/reauthorization.