Reset adobe ID (too many activations)

[Régine5FC3]

I have this error message. The person in the chat won't help...
I want to reset my adobe id so I can authorize my device (kobo). 
Please can someone help me reste my adobe account ID..??

I've been trying all day, and the chat support is total nonsense and useless.

Here's a picture of the error message.

[tp24451919cvnb]

hi

[tp24451919cvnb]

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