resetting of activations

[gwendolyns37690367]

I rec'd an error message when I tried to load books on my Kobo. I have been

trying to get the activations reset. I have been told I need an agent to

reset it. For some reason my contact is a german and I speak nothing but

English. Thank you. Gwendolyn Stapleton

[Nanaky]

Try to contact the customer support (english) over Chat: Contact Customer Care

[gwendolyns37690367]

I truly must be doing something wrong, it just seems like I am going around in circles, answering the same questions

[Nanaky]

Open the Link:

choose digital edition
Choose Adobe ID and Login
then click on the blue Botten and you can choose chat. Work it now?