The vendor account you entered is not associated with the item you are trying to open.

[hollyc86516471]

I was using adobe editions authorised without an ID when I created an account and authorised adobe editions with that. I was unable to open any of the books i already had downloaded. It says that the book needs to be opened by a vendor ID when I type n my abode id and password it says. " The vendor account you entered is not associated with the item you are trying to open. Try again." I have tried erasing the authorisation and trying but it the same thing happens. Please help as i am going insane.

[Derek Cross]

Are you sure you've downloaded the lastest version of this free app (4.5.4)?
http://www.adobe.com/uk/solutions/ebook/digital-editions/download.html

[hollyc86516471]

I was using adobe editions 4 but then when it didn't work i updated it to adobe editions 4.5 so I'm pretty certain to is the latest version

[BobLevine]

Moved to ADE forum from InDesign.

[ronem59706952]

Hi, Not sure what this means? but has this been answered?

[A22687034lg46]

Hello Bob, 

I'm still having this issue. Please kindly help me if you have any advice or solutions. Thank you. 

[adriansod]

Try this (it worked for me):

1) In ADEditions, go to Help --> Erase Authorization

2) In ADEditions, go to Help --> Authorize [using Adobe ID]

3) Select Book(s) --> right click --> Remove from Library

4) Re-add book(s) (in case that you have an .acsm file with a link, open this file with ADEditions)

[vsweezey21]

It didn't work, and at this point I've made another account and am considering getting a 2nd edition