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Tried to download a book and got error message

New Here ,
Jun 12, 2014 Jun 12, 2014

This is the message.  It takes me to no solutions and only confirms my view that Adobe Digital Solutions is a rubbish programme that editors should avoid like the plague.

Can anyone tell me how to solve this one.  Clearly Adobe are not interested

Richard Chivers

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Adobe Employee ,
Jun 12, 2014 Jun 12, 2014

Can you please let us know the exact error message thrown?

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New Here ,
Jun 12, 2014 Jun 12, 2014

Hi Dominic,

The message read:

Unable to download

Error getting license

License server communication problem:

E_ACT_NOT_READY

After that it takes you nowhere.

I tried several times to download the book but with the same result.

Kind regards,

Richard

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New Here ,
Jun 12, 2014 Jun 12, 2014
LATEST

Thanks Dominic, it worked this time. I have downloaded the book.

Cheers

Richard

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