Trouble with a library book on Kobo Nia

New Here ,
Feb 07, 2022 Feb 07, 2022

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My PC is authorized, my device is authorized, and I have downloaded a library book to the device. I have ejected the device properly. When I try to read the book an error message comes up:

 

Your eReader is not authorized to open this book. This book is protected...etc...Because you previously deauthorized your eReader, you need to re-import the book using ADE...etc.

 

I have re-downloaded the book to the Nia several times, but always get this error message. I've also removed the book from the ADE library and re-imported it. I still get this error message. Does anyone know what the problem is?

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