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Trying to open an ebook in ADE and getting error message: Error getting license. License server communication problem: E_STREAM_ERROR

New Here ,
Mar 26, 2015 Mar 26, 2015

what do I do?

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Adobe Employee ,
Mar 26, 2015 Mar 26, 2015

Please check your internet connection, any proxy or firewall is blocking the communication with the licensing server.

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New Here ,
Apr 02, 2015 Apr 02, 2015
LATEST

What worked for me was to pause my anti-virus (I'm using Kaspersky Pure 3.0) and simply resume after the download was complete but first check the above mentioned by Dominic Michael.

"Please check your internet connection, any proxy or firewall is blocking the communication with the licensing server."

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