Unable to download acsm file on ADE

[Luliiel]

Hi there,

I'm really at a loss here and I really hope someone can help me/give me advice. I purchased an eBook with a local website having never used ADE/eBooks before. It downloaded to an acsm file and every time I try to use ADE to open it it comes up with this error:

Unable to download
Error getting license. License server communication problem: E_ADEPT_NO_TOKEN

I've tried to uninstall and reinstall, restart my computer, and de-authorize and re-authorize ADE. I've tried turning off my firewall. Nothing seems to work, because I get the exact same error every time.

[Nanaky]

This error message is received when there was an issue importing the ebook file in to file server. Contact the reseller of the ebook to update the eBook file.