Unable to download Error getting License. License Server Communication Problem: E_ACT_NOT_READY

[veronicafelix]

I'm trying to transfer my library books from OverDrive. I get this message when trying to import.  Unable to download. Error getting License. License Server Communication Problem: E_ACT_NOT_READY

[Nanaky]

Windows:

    Close all applications.

    Choose Start > Run.

    In the Open text box, type regedit and then press Enter. The Registry Editor opens.

    In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

    Select the Adept key.

    Choose File > Export.

    In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

    Right-click the Adept key and choose Delete.

    In the Confirm Key Delete dialog, click OK.

    Close the Registry Editor.

    Open Adobe Digital Editions and reauthorize.

Macintosh:

    quit Adobe Digital Editions.

    Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

    If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

    Open Adobe Digital Editions and reauthorize.

[lindalowe]

Thank you Nanaky...your instructions for the process for Mac were spot on. Fixed my problem exactly as described. I would definitely say that this question HAS  been answered.

[bevs59680280]

This answer does nothing for me.  I can't find/Users//Library/Application Support/Adobe/Digital Editions

[bevs59680280]

Is there no answer at all to this question????

[Nanaky]

Has you used the steps under the link to found the hidden user library: access hidden user library files