Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Unable to open eccouncil Adobe DRM

Guest
Nov 30, 2013 Nov 30, 2013

Hi,

ADE used to add eccouncil DRM protected pdfs to the library OK.

However with CEH v 8 pdfs, ADE v 2 reports this error:

"Unable to add document

Errors were encountered in this item"

Any help?

1.7K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Dec 01, 2013 Dec 01, 2013
LATEST

Real answer is I don't know; but a few random thoughts that may help. 

Are they Adobe DRM documents?

If they are not DRM open them using a normal PDF reader such as Adobe Reader.

ADE should be able to open non-DRM PDF, but maybe they use a later PDF version than ADE supports?

Or maybe they use some special CEH v 8 encryption rather than standard Adobe DRM?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines