Unable to read book on Kobo

New Here ,
Aug 03, 2021 Aug 03, 2021

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I get the following message when I try to open a book on the Kobo tablet after transferring from ADE version 4.5.11.187303:

"Your eReader is not authorized to open this book This book is protected by Adobe Digital Rights Management (DRM). Having previously de-authorized your eReader, you must re-import it using Adobe Digital Editions (ADE)." However, my e-reader is correctly authorized in ADE. With the same Adobe ID on the PC (Windows 10) and on the e-reader. The book appears well on the e-reader but it is impossible to open it. Thanks to Adobe for responding and solve this issue.
This error prevents me from being able to read borrowed books on the e-reader.

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New Here ,
Aug 03, 2021 Aug 03, 2021

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I have exactly the same problem with ADE and my Kobo e-reader.  Does anyone have any answers

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New Here ,
Aug 03, 2021 Aug 03, 2021

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Same for me and I'm a little angry because I can't use my Kobo tablet. The information on the website is confusing.

Thanks in avance for your help.

 

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New Here ,
Aug 04, 2021 Aug 04, 2021

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I've had the same message and I'm so frustrated.  Has anyone gotten any help with this?

I used to be able to read library books on my Kobo all the time.  My computer shows that it's properly downloaded and transferred but won't open on my device.

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New Here ,
Aug 06, 2021 Aug 06, 2021

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Have you tried with removing version 4.5 and install the version 3.0.? This helped me.

 

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New Here ,
Aug 06, 2021 Aug 06, 2021

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Thanks! I will try again with this version!

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New Here ,
Aug 11, 2021 Aug 11, 2021

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Yes I tried it. But I got an error with this old version on Win10.

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