• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Weird series of problems with Digital Editions

New Here ,
Mar 04, 2021 Mar 04, 2021

Copy link to clipboard


Now, this is a weird series of issues.  At first, it would not let me authorise my personal PC I'm working on, because I could only authorise THE ONE I USED FIRST (my office's)... which I found senseless since I can authorise 6 devices, according to Adobe itself.  Randonly enough, finaly a few hours ago, ADE let me authorise it, then it opened the DRM ebook as it usually did some weeks ago.  I closed de app.  Later, I tried to open it, then again, random problems: a white screen; any DRM ebook won't open, or would do randomly, then not.  But last problems: only some hours ago, at least I could open any other EPUB (without DRM). 

But lately I just tried to, ADE just crashed. Touching any menu except Help would make it crash, too. I've been testing it because I work in a library and a reader asked for help. I thought that digital lending has been just a little bit hard for her to handle, so I've made some tests. And I just realize (because weeks ago, it was all fine) ADE it's now filled with so many different problems.When it's not crashing, ADE just stays in a white screen. If I try to open a DRM ebook, I get a message about I already have this item in my library (which is all white, showing nothing at all). If I try to click most of the menus, it crashes again.Yes, I've already uninstalled it and installed it again.

ACSM files , Activation , ADE authorization , Deauthorization , DRM






Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation