what steps do I need to do to increase the number of activations

[micheller62538052]

what steps do I need to do to increase the number of activations as I continuously get an error message when trying to move e books to my Kobo

Thanks,

[Nanaky]

If you get the error that has to many activation you should contact customer support for reset: Kontaktaufnahme mit Kundendienst

[micheller62538052]

Have you tried to contact customer support? So far I have spent 2 days going around in circles with never being able to contact customer support. Instead the circles had me end up in the forums looking for help.

[Nanaky]

Yes i have contact. Have You click on the blue button that you need more help?

[micheller62538052]

Yes I have clicked on the blue button to end up going around in circles. At one point I had 6 Adobe tabs open with my login.

[Nanaky]

o.O That is very strange. Try it with a other Internet Browser.

[micheller62538052]

Currently I use Firefox and DO NOT LIKE Internet Explorer which gives me even more problems

[Nanaky]

Its a problem on your system. It works on my system. Then try to remove cache and Cockies in your Browser and then try again.

[micheller62538052]

And how do I remove the cache and cookies?

[Nanaky]

In the Firefox: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache