Which ID am I logged in with in Adobe Digital Editions?

New Here ,
Jan 26, 2022 Jan 26, 2022

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I am trying to sync the ADE books on my computer with my iOS device. When I log in via my iPhone I am unable to view or add the books that I have purchased on my computer. How can I find out which ID my computer ADE is authorised with?

 

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ACSM files , ADE authorization

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New Here ,
Jan 27, 2022 Jan 27, 2022

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Open Adobe Digital Editions on your computer.  Click on 'Help,' click on 'Authorization Information' in pop-up window.

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New Here ,
Jan 28, 2022 Jan 28, 2022

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Thanks, but it's greyed out:

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New Here ,
Jan 28, 2022 Jan 28, 2022

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I see that your 'Authorization Information' is not functional.  This means that your computer is not authorized in ADE.  Have you tried to authorize?  Make sure you use same ID as the ADE ID used on your phone.  Sometimes though, Adobe assigns different IDs (the long string within parentheses that is preceded by "Adobe ID;" you should check it on your phone) to different devices, even though the same email is utilized.  If you already have ADE app on your phone, this shouldn't occur.  Before authorizing your computer, I would try to connect phone to computer via USB to see whether your phone recognizes your books.     

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