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Why can I not get a proper connection with Adobe about an issue I am having?

New Here ,
Nov 02, 2015 Nov 02, 2015

I already posted this twice and have received NO HELP from Adobe.

My PDF works fine on my computer, but will not open for more than a few seconds when sent by email (no matter which provider)?

How can I get this fixed?

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LEGEND ,
Nov 03, 2015 Nov 03, 2015
LATEST

Which error message you get exactly when try to authorize?

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