Why do I keep getting a server connection error?!

[helengs4302]

I've installed Digital Editions, but every time I try to authorise my pc it says there is a connection error and it couldn't connect to the activation server. My internet connection is working fine, I've disabled my pop-up blocker, ad blocker, mcafee and allowed Digital Editions through the firewall. Why isn't it working?

[Nanaky]

Can you write the complite Error Message? Which os you used?

[helengs4302]

Thanks for replying - the exact error message is

"Connection Error

Digital Editions could not connect to the activation server. Please make sure you are connected to the internet."

As I said, I'm definitely connected to the internet. I've added DE to the programmes allowed through my firewall, turned off the pop up blocker and temporarily disabled mcafee, but the error message still keeps popping up.

I'm using Windows 7. Any ideas?!

[Nanaky]

Try this: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

[shreya]

Please restart your computer and try again

[helengs4302]

That didn't work. Also, was it a joke?