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Windows is asking for a file association to open a library book

Guest
Apr 14, 2015 Apr 14, 2015

Windows is asking for a file association to open the acsm file.  I downloaded a library book with the new digital editions (V4).  What do i do?  I didn't have this problem with my earlier version.

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Adobe Employee ,
Apr 14, 2015 Apr 14, 2015

Hello,

If you are facing any problem with file association, then please try below steps:

1. Launch ADE.

2. Drag and drop acsm file to ADE.

3. Book download will start.

Thanks

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Guest
Apr 16, 2015 Apr 16, 2015

Hi,

I tried suggestion and received the following below. Tried to erase authorization and I can’t remember my password. Now what do I do?

HELP!

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Adobe Employee ,
Apr 16, 2015 Apr 16, 2015

What is the exact error message that you are getting ??

To rest your password, Adobe ID, sign-in, and account help

Thanks

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Guest
Apr 17, 2015 Apr 17, 2015

Here it is “Unable to download. Error getting license. License Server Communication Problem: E_ADEPT_REQUEST_EXPIRED”

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LEGEND ,
Apr 17, 2015 Apr 17, 2015
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