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2015 MacBook Pro, Catalina, License Server Comm Prob - E_ADEPT-DOCUMENT_OPEN_ERROR

New Here ,
Dec 21, 2019

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For five years I have found it impossible to open books in ADE. For the last four I have done my best to never buy one in that format. Now an academic publisher only makes ebooks available this way. 
I have followed the de-authorize, close, delete Library file, re-open, re-authorize instructions 20 times... I still get this error. 

 

Error getting License. License Server Communication Problem:

E_ADEPT_DOCUMENT_OPEN_ERROR

 

This is a major publisher and the book was purchased from ebooks dot com where my log in is through the same email as my Adobe ID.

Five years. I could use some help.

 

APR

TOPICS
ACSM files, Activation, ADE authorization, Deauthorization, Download

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2015 MacBook Pro, Catalina, License Server Comm Prob - E_ADEPT-DOCUMENT_OPEN_ERROR

New Here ,
Dec 21, 2019

Copy link to clipboard

Copied

For five years I have found it impossible to open books in ADE. For the last four I have done my best to never buy one in that format. Now an academic publisher only makes ebooks available this way. 
I have followed the de-authorize, close, delete Library file, re-open, re-authorize instructions 20 times... I still get this error. 

 

Error getting License. License Server Communication Problem:

E_ADEPT_DOCUMENT_OPEN_ERROR

 

This is a major publisher and the book was purchased from ebooks dot com where my log in is through the same email as my Adobe ID.

Five years. I could use some help.

 

APR

TOPICS
ACSM files, Activation, ADE authorization, Deauthorization, Download

Views

73

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 21, 2019 0

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