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access issue

New Here ,
Feb 18, 2020

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Good morning, 
 
I have trouble accessing an ebook through Adobe Digital Editions. My Adobe Id was berbet86@yahoo.it. Your support assistant suggested me to change Id, which currently is betty@cobaltprojects.com.au. 
However, I still cannot access the ebook I purchased. Also the publishing company from where I have purchased the ebook have suggested me to use the same email (berbet86@yahoo.it) I used to buy the ebook on their website. I have already try to reinstall Adobe. Could you please help me. 
 
Thank you, 
Betty Beretta 
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access issue

New Here ,
Feb 18, 2020

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Good morning, 
 
I have trouble accessing an ebook through Adobe Digital Editions. My Adobe Id was berbet86@yahoo.it. Your support assistant suggested me to change Id, which currently is betty@cobaltprojects.com.au. 
However, I still cannot access the ebook I purchased. Also the publishing company from where I have purchased the ebook have suggested me to use the same email (berbet86@yahoo.it) I used to buy the ebook on their website. I have already try to reinstall Adobe. Could you please help me. 
 
Thank you, 
Betty Beretta 
TOPICS
Download

Views

60

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 18, 2020 0
New Here ,
Feb 19, 2020

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How did you ever get a hold of real person for "help"? I have nothing but trouble with ADE. Old or new. 

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Feb 19, 2020 0