Activate device for DRM

[mª_joséf78040926]

I recently bought a reader but I can not activate the device for DRM. It's a Tagus Gaia: it's the one from "La Casa del Libro" book shop. Could someone tell me how to solve the problem? Thank you very much.

[Nanaky]

Get you a error message if you try to authorize?

[mª_joséf78040926]

When I tried to conect I recieved this message: "fallo" (fault)

El vie., 3 may. 2019 9:04, Nanaky <forums_noreply@adobe.com> escribió:

Activate device for DRM created by Nanaky

<https://forums.adobe.com/people/Nanaky> in Adobe Digital Editions - View

the full discussion <https://forums.adobe.com/message/11057673#11057673>

[Nanaky]

This seams a error message of the reader. Has you contact the support of the Reader?

[mª_joséf78040926]

The reader is supposed to prepair for DRM but I think it could be an

incompatibility with the device...

My library said to me that Adobe Digital Editions told it that these reader

has problems of conections to manage DRM...

El vie., 3 may. 2019 11:31, Nanaky <forums_noreply@adobe.com> escribió:

Activate device for DRM created by Nanaky

<https://forums.adobe.com/people/Nanaky> in Adobe Digital Editions - View

the full discussion <https://forums.adobe.com/message/11057808#11057808>

[Nanaky]

Has you install Digital Edition?

[mª_joséf78040926]

Yes, of course.

El vie., 3 may. 2019 12:36, Nanaky <forums_noreply@adobe.com> escribió:

Activate device for DRM created by Nanaky

<https://forums.adobe.com/people/Nanaky> in Adobe Digital Editions - View

the full discussion <https://forums.adobe.com/message/11057810#11057810>

[Nanaky]

And you athorize the reader over Digital Edition?

[mª_joséf78040926]

Sorry for cut the conversation with you last day. I had to work and then I

forgot it.

At last I returned the reader I had bought. I think the software o anything

on it is incompatible with ADE, A pity...

Thank you very mucho for your help.

Regards,

María José

El vie., 3 may. 2019 a las 13:44, Nanaky (<forums_noreply@adobe.com>)

escribió:

Activate device for DRM created by Nanaky

<https://forums.adobe.com/people/Nanaky> in Adobe Digital Editions - View

the full discussion <https://forums.adobe.com/message/11058002#11058002>

[Nanaky]

Your are welcome.

[Ariel_N__Vovchenco_Júnior]

Hello, I have a Lev from Saraiva (i bought it in Brazil, where I live), and I'm getting something similar: when I transfer the ePubs from the ADE to my e-Reader, I'm asked to synch my Adobe ID with it, but, when I try it, I keep getting the message "Unexpected Error". I've talked with the local Adobe support chat, the international support chat and even with the specialized, but I've got no answers. As of last month, any books that I buy from Google Play that are downloaded in .acsm format don't open on my reader, for my bad.