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ADE cannot connect to server

New Here ,
Dec 11, 2017

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Hi There

I have a textbook I bought and it uses the acsm file extension. For some reason ADE does not want to open the book. I have tried uninstalling and removing all recovery files associated with my previous ADE version. re-installed it, re-download the book and I still get an error cannot connect to server. Please can I get some assistance.

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ADE cannot connect to server

New Here ,
Dec 11, 2017

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Hi There

I have a textbook I bought and it uses the acsm file extension. For some reason ADE does not want to open the book. I have tried uninstalling and removing all recovery files associated with my previous ADE version. re-installed it, re-download the book and I still get an error cannot connect to server. Please can I get some assistance.

Kind Regards

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Dec 11, 2017 0
New Here ,
Dec 15, 2017

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I have the same problem as you described. Have you found any solution to this problem?

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Dec 15, 2017 0
New Here ,
Dec 16, 2017

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Not yet. sadly

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Dec 16, 2017 0
Community Beginner ,
Dec 17, 2017

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I have the same problem after ADE did an update.  Now I can't download books from Library2Go; I get the connection error message too.  Real people customer support wont help since ADE is a free product so all they do is refer us to this forum, the blind leading the blind.  I'm very frustrated.  Can anyone out there help? 

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Dec 17, 2017 0