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ADE crashes when I try to open an .ACSM-file

New Here ,
Jul 18, 2018

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I bought an ebook in an online store. I can only download the .ACSM-file, which I then should open with Adobe Digital Edtions to access the .epub file.

But this is not working. Every time I try to open the .ACSM-file, ADE crashes.

I have already uninstalled and re-installed ADE and I use the latest version.

I have also un-autorised my PC and re-autorised it again.

I use Windows 10 64-bit.

First you should check if can donwload other file. Sometimes it is a problem with the server of the eBook Server. If this álso not work try to start with run as admin or a older version of ade.

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ADE crashes when I try to open an .ACSM-file

New Here ,
Jul 18, 2018

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I bought an ebook in an online store. I can only download the .ACSM-file, which I then should open with Adobe Digital Edtions to access the .epub file.

But this is not working. Every time I try to open the .ACSM-file, ADE crashes.

I have already uninstalled and re-installed ADE and I use the latest version.

I have also un-autorised my PC and re-autorised it again.

I use Windows 10 64-bit.

First you should check if can donwload other file. Sometimes it is a problem with the server of the eBook Server. If this álso not work try to start with run as admin or a older version of ade.

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Jul 18, 2018 0
LEGEND ,
Jul 19, 2018

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First you should check if can donwload other file. Sometimes it is a problem with the server of the eBook Server. If this álso not work try to start with run as admin or a older version of ade.

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Jul 19, 2018 0
New Here ,
Jul 19, 2018

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Where can I download older versions of ADE?

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Jul 19, 2018 0
LEGEND ,
Jul 20, 2018

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Loekarin  schrieb

Where can I download older versions of ADE?

Adobe Digital Editions downloads

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Jul 20, 2018 0
New Here ,
Jul 20, 2018

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Tx. There I can find ADE v3.0. (but not v4 or v5.0).  But I found the ADE 4.0 installer on my PC.

ADE.jpg

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Jul 20, 2018 0
New Here ,
Jul 20, 2018

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But I think the issue is something with the .acsm-file or maybe there is a problem with the server of the eBook.

Because I could download other files, and that worked well.

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Jul 20, 2018 0
LEGEND ,
Jul 20, 2018

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Then you should ask your eBook reader to check server or ebook.

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Jul 20, 2018 0
New Here ,
Jul 20, 2018

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Yes, I have done so. (not the eBook reader, but the eBook seller )

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Jul 20, 2018 0
New Here ,
Jul 21, 2018

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I contacted the seller, and they told me to install Kobo desktop app, instead of ADE. So I did. And for some reason, I can indeed read this ebook with Kobo, but still not with ADE. I wonder why this is?

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Jul 21, 2018 0
LEGEND ,
Jul 23, 2018

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Seems Kobo need his own program.

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Jul 23, 2018 0
New Here ,
Jul 24, 2018

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Probably. Although I did not buy the book from Kobo, but from Bol.com, but maybe it still was a Kobo book?

But I can read it, that's the most important thing

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Jul 24, 2018 0
New Here ,
Dec 16, 2019

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It doesn't.  I buy all my ebooks from Kobo and DRE normally doesn't have a problem with .epub or .acsm

 

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Dec 16, 2019 0
New Here ,
Jul 19, 2018

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Is there a way to detect if the .acsm-file is damaged? Of if there is a problem with the server of the eBook?

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Jul 19, 2018 0
New Here ,
Jun 12, 2020

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Mine worked when I chose to download the book as a pdf. This option was available on my library's website. It still crashes every time when I try to download the acsm file as an EPUB. 

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Jun 12, 2020 0