ADE does not display downloaded PDF on Android

[ivana73505430]

Hi.

I just bought a ITIL Foundations PDF and followed the instructions:

1. Installed ADE on Windows

2. Dowloaded ACSM file

3. Opened ADE

4. Created Adobe ID

Then I follwed instructions on how to read the same PDF on my mobile Android

5. Download the app

6. Sign in with Adobe ID

7. send the file to my mobile (both PDF and ACSM)

8. open the file with ADE on mobile. ---> NOTHING HAPPENS (tried with both PDF and ACSM file).

HOW CAN I TROUBLESHOOT?

Thanks

[Nanaky]

You used on both devices the same adobe ID?

[ivana73505430]

Yes

[Nanaky]

And you can open the eBook in Digital Edition (Desktop App)

[elefree]

I have the same problem on mobile app and there is not as an option ADE in opening the book