Highlighted

ADE does not display downloaded PDF on Android

New Here ,
Aug 13, 2019

Copy link to clipboard

Copied

Hi.

I just bought a ITIL Foundations PDF and followed the instructions:

1. Installed ADE on Windows

2. Dowloaded ACSM file

3. Opened ADE

4. Created Adobe ID

Then I follwed instructions on how to read the same PDF on my mobile Android

5. Download the app

6. Sign in with Adobe ID

7. send the file to my mobile (both PDF and ACSM)

8. open the file with ADE on mobile. ---> NOTHING HAPPENS (tried with both PDF and ACSM file).

HOW CAN I TROUBLESHOOT?

Thanks

Views

202

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

ADE does not display downloaded PDF on Android

New Here ,
Aug 13, 2019

Copy link to clipboard

Copied

Hi.

I just bought a ITIL Foundations PDF and followed the instructions:

1. Installed ADE on Windows

2. Dowloaded ACSM file

3. Opened ADE

4. Created Adobe ID

Then I follwed instructions on how to read the same PDF on my mobile Android

5. Download the app

6. Sign in with Adobe ID

7. send the file to my mobile (both PDF and ACSM)

8. open the file with ADE on mobile. ---> NOTHING HAPPENS (tried with both PDF and ACSM file).

HOW CAN I TROUBLESHOOT?

Thanks

Views

203

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 13, 2019 0
LEGEND ,
Aug 14, 2019

Copy link to clipboard

Copied

You used on both devices the same adobe ID?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 14, 2019 0
New Here ,
Aug 14, 2019

Copy link to clipboard

Copied

Yes

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 14, 2019 0
LEGEND ,
Aug 14, 2019

Copy link to clipboard

Copied

And you can open the eBook in Digital Edition (Desktop App)

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 14, 2019 0
elefree LATEST
New Here ,
Aug 16, 2019

Copy link to clipboard

Copied

I have the same problem on mobile app and there is not as an option ADE in opening the book

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Aug 16, 2019 0