I bought a new desktop (Windows 10) after my old one died. I installed ADE and authorized my new desktop. When I try to copy over 100 *.ascm files of books I'd bought from Kobo.com, and that were on my "backup drive", ADE gives error message:
"Unable to download
Error getting license. License Server Communication Problem.
I then bought another book on Kobo.com; back in "My Books", I then clicked on "Download" and again on "Download" and was offered the option of "Read in ADE". When I clicked on that, the book *was* accepted into ADE's library.
Is there any way of getting my over 100 titles that *were* in ADE (on old computer) back into ADE on new computer?
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Hi, again. This is not really a "reply" but, rather, a "follow-up". (I hope I'm not contravening practice on this forum...)
I should have mentioned in my initial query that I had already tried de-authorizing and then re-authorizing my computer on ADE; I’d also tried completely uninstalling ADE and installing a brand new download of ADE_4.5_Installer.exe from Adobe’s website, and then authorizing my computer on that copy of ADE… No luck. My earlier purchases through my account on the Kobo website still didn’t work.
However, I yesterday had a very unexpected experience.
I might also mention that I'd heard from Kobo's support team, to whom I'd also posted a query, that they'd received quite a number of requests regarding problems with ADE's latest version, 4.5.9.
I hope this info proves useful to others.